I have worked in shipping and receiving for a high volume store. There are a lot of factors involved in how soon it gets logged and the customer notified. Most of which were already covered by
cmshoot
.
The store I worked at, which I won't name here, typically scheduled less people to work than what we really needed. I was the only one in shipping/receiving, which meant I had to handle all of our normal weekly orders, plus all transfers and anything getting sent back for repairs. On top of this, I was also responsible for all range maintenance and inventory stocking. So as you can imagine I was quite busy most days. We usually only had 2-3 people working the gun counter at any one time and another person working the register that was solely for the range. If it got too busy, then I got called to help out at the gun counter. And I got called away from what I was doing anytime one of the lanes on the range needed to be fixed.
In our case, there were times where I couldn't get to all the transfers the same day. And of course there were some people who are calling or showing up before their transfer was even delivered because the tracking said it would be delivered that day.
In theory, if business was slow and/or properly staffed, it shouldn't take that long to log and notify the customer of a transfer. However, that is not always the case. Let's just say assuming FFL and customer info are all there and correct, it takes average of 12 minutes to log a transfer. That's an hour to do 5. So if we received 15-20 transfers in a day, that would be 3-4 hours of the 8 I'm scheduled to work, just processing transfers.
Now I know this isnt the case for all stores, ours was poorly managed and understaffed usually. And no one else wanted to know how to log transfers cause no one felt like their pay was good enough to voluntarily take on more responsibility. I only worked Mon-Fri and usually 9-5 so if FedEx or UPS or DHL or whoever showed up with a transfer after 5pm or on a Saturday, sorry but you're not getting notified or picking it up that day.
I say all of that just to illustrate that while the task is relatively simple and doesn't take much time per transfer, there are plenty of other things that factor into how soon it can be done in a busy store.
The store I worked at, which I won't name here, typically scheduled less people to work than what we really needed. I was the only one in shipping/receiving, which meant I had to handle all of our normal weekly orders, plus all transfers and anything getting sent back for repairs. On top of this, I was also responsible for all range maintenance and inventory stocking. So as you can imagine I was quite busy most days. We usually only had 2-3 people working the gun counter at any one time and another person working the register that was solely for the range. If it got too busy, then I got called to help out at the gun counter. And I got called away from what I was doing anytime one of the lanes on the range needed to be fixed.
In our case, there were times where I couldn't get to all the transfers the same day. And of course there were some people who are calling or showing up before their transfer was even delivered because the tracking said it would be delivered that day.
In theory, if business was slow and/or properly staffed, it shouldn't take that long to log and notify the customer of a transfer. However, that is not always the case. Let's just say assuming FFL and customer info are all there and correct, it takes average of 12 minutes to log a transfer. That's an hour to do 5. So if we received 15-20 transfers in a day, that would be 3-4 hours of the 8 I'm scheduled to work, just processing transfers.
Now I know this isnt the case for all stores, ours was poorly managed and understaffed usually. And no one else wanted to know how to log transfers cause no one felt like their pay was good enough to voluntarily take on more responsibility. I only worked Mon-Fri and usually 9-5 so if FedEx or UPS or DHL or whoever showed up with a transfer after 5pm or on a Saturday, sorry but you're not getting notified or picking it up that day.
I say all of that just to illustrate that while the task is relatively simple and doesn't take much time per transfer, there are plenty of other things that factor into how soon it can be done in a busy store.