I worked there part time awhile back just to get out of the house. I can tell you I'm not surprised about that. I remember there was one instance where a guy brought in a 1911 he got from his grandfather that was in WW2. He brought it in just to have it broken down and properly cleaned so he could shoot it a couple rounds through an put it back. After a month went by, he went to pick up his gun only to find out it had been duracoated, had a trigger job done and the orginal grips had been replaced and lost. They tried to make him pay for all the work he didn't ask for while holding his gun ransome. This is just one of many things I saw take place during my short time
Are you FN serious?