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Presenting SBR Stamp
- Thread starter JLas
- Start date
Damn shame. Well , there are other ranges .
Truth! Lax is nuts.
"Here, shoot this really small thing 100 yards down so I can film the impact. I'm going to set my camera up on a tripod 2 feet away but it will only record in slow motion for 10 seconds so you will need to take the shot with me still down range. Do you think you can make the shot with the AK pistol?"
We did not attempt that by the way.
Wuss
Hi All,
First, let me say thank you for your patience while we sorted this out.
I dug into this issue quite a bit, both with a legal services firm that we consult with on a regular basis to assist in compliance manners regarding our various firearms-related licenses, and with the employees themselves. So right off the top, after all the back and forth with them, I'm pleased to tell you that we will no longer be checking NFA paperwork of our customers from this point forward. Many thanks to Cobbhunter for clearly articulating his concerns, and for folks like sovietak474u, laxguy59 (good point about increasing our risk by asking, by the way), and a few others that have meaningfully contributed to thread. I did follow the thread as it developed and took points into consideration.
The background behind what was an informal policy of ensuring Tax Stamp compliance on behalf of the customers entering our facilities goes way back to prior ownership (who never actually dealt NFA, as we do now) as a knee-jerk response to protect the business from a perceived liability that the facility would be held accountable for infractions like that. The good folks that wrote the most recent GA Weapons Law book are correct concerning presenting forms to LE being an affirmative defense, however, upon entering our store, we assume no liability for folks that aren't compliant with NFA laws and regs. I call the stamp checking policy an informal one, because it was never written in our employee handbooks to check folks for tax stamps, and it was just one of those things that was a common practice here under prior ownership. I take full responsibility for this matter now, and this practice has been stopped as of last Friday.
You folks know me pretty well by know. Please don't take my few days of silence as customer neglect. As this thread grew, I really felt it would be responsible to make sure we researched this issue thoroughly and provide the correct response. As much as I'd like to just run with "forum attorney advice" I'm pretty sure that changing policy on account of advice presented by some fella' with a screen name on a public forum wasn't exactly a prudent thing to do. We are learning as we go, and I still look to places like this for unfiltered feedback on how we do things and am thankful for communities like this to tell us when something isn't right.
For those who decided to write us off as a potential place to do business with before the conclusion of this thread, we are sorry to see you leave and wish you the best in the future. For all others, if something about we do things bothers you, please feel free to either bring it up in a PM, email the customer link from our website, or even just stop by and say hi. We take all thoughtful customer feedback seriously, and will continue our transformation into becoming your home range and shop.
Finally, as a token of our appreciation to the folks of this community, from now through the last day of this month, I'm offering flat 10% off shelf price of any suppressor we have in stock. Limit is one per ODT member and as a condition of this offer, you must prove your alias to us in person.
v/r,
Dan
First, let me say thank you for your patience while we sorted this out.
I dug into this issue quite a bit, both with a legal services firm that we consult with on a regular basis to assist in compliance manners regarding our various firearms-related licenses, and with the employees themselves. So right off the top, after all the back and forth with them, I'm pleased to tell you that we will no longer be checking NFA paperwork of our customers from this point forward. Many thanks to Cobbhunter for clearly articulating his concerns, and for folks like sovietak474u, laxguy59 (good point about increasing our risk by asking, by the way), and a few others that have meaningfully contributed to thread. I did follow the thread as it developed and took points into consideration.
The background behind what was an informal policy of ensuring Tax Stamp compliance on behalf of the customers entering our facilities goes way back to prior ownership (who never actually dealt NFA, as we do now) as a knee-jerk response to protect the business from a perceived liability that the facility would be held accountable for infractions like that. The good folks that wrote the most recent GA Weapons Law book are correct concerning presenting forms to LE being an affirmative defense, however, upon entering our store, we assume no liability for folks that aren't compliant with NFA laws and regs. I call the stamp checking policy an informal one, because it was never written in our employee handbooks to check folks for tax stamps, and it was just one of those things that was a common practice here under prior ownership. I take full responsibility for this matter now, and this practice has been stopped as of last Friday.
You folks know me pretty well by know. Please don't take my few days of silence as customer neglect. As this thread grew, I really felt it would be responsible to make sure we researched this issue thoroughly and provide the correct response. As much as I'd like to just run with "forum attorney advice" I'm pretty sure that changing policy on account of advice presented by some fella' with a screen name on a public forum wasn't exactly a prudent thing to do. We are learning as we go, and I still look to places like this for unfiltered feedback on how we do things and am thankful for communities like this to tell us when something isn't right.
For those who decided to write us off as a potential place to do business with before the conclusion of this thread, we are sorry to see you leave and wish you the best in the future. For all others, if something about we do things bothers you, please feel free to either bring it up in a PM, email the customer link from our website, or even just stop by and say hi. We take all thoughtful customer feedback seriously, and will continue our transformation into becoming your home range and shop.
Finally, as a token of our appreciation to the folks of this community, from now through the last day of this month, I'm offering flat 10% off shelf price of any suppressor we have in stock. Limit is one per ODT member and as a condition of this offer, you must prove your alias to us in person.
v/r,
Dan
Good by me! Keep up the good work!
Thanks for coming on and commenting Dan. I respect you for looking into the issue and resolving the problem.
The thing I dont understand is why it would take something like this thread on a public forum to bring an issue like this to your attention. Shouldn't every formal or informal request or action of the business be researched before being implemented? I know that you took over from previous owners, but requesting unnecessary personal information from customers should raise obvious questions in your mind, no?
The thing I dont understand is why it would take something like this thread on a public forum to bring an issue like this to your attention. Shouldn't every formal or informal request or action of the business be researched before being implemented? I know that you took over from previous owners, but requesting unnecessary personal information from customers should raise obvious questions in your mind, no?
I've always had good experiences at GAFL over the two years I've been going there, so I'm glad to hear a very thoughtful and reasonable response from Dan. I hadn't written ya'll off anyway, but I'll definitely be back.
Information floats to us in various formats and channels. We catch issues and address them as we can. The OP had a really well articulated concern and someone was kind enough to pm me, which kicked an email notification and brought my attention to the matter. Should I have caught this earlier? Probably. No excuses - problem is now fixed.
Great response! Thank you for taking the tine to look into it and caring about your customers.
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