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Anyone had to deal with Ledger support? Missing crypto?

So to give an update on this I got an automated email reply from Ledger 2 days ago apologizing for the delay in a response from the support team due to a significant increase in support requests. To re-up my support ticket I would need to reply back otherwise my ticket would be closed.

Not super confidence inspiring but a good reminder that the current crypto currency space is very much like the wild west and that you need to be reasonably self sufficient to traverse it.
 
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