Anyone else have trouble with Xfinity???

[billieco]

Been dealing with satellite internet for years due to our location. We are moving to a new house and were excited to ditch the direct tv and get rid of the exceed internet. I think what I have now is going to be the death of me. Customer service sucks. No English, infinite hold times, etc.

 

[Woof]

Dealing with Concast tech support is like being in the 7th level of hell. When it works, it's great, but you're screwed when you have a problem. Our connection is about 80 Mbps when it works, but lately has been erratic, up/down frequently, TV freezes and goes out frequently, and people can't hear us on the phone. Techs say it is a noise problem, but have been unable to isolate and resolve it.

Today has not been a good Concast day.

 

[chucklenut]

You are not alone in your hate of comcast

They consistently **** up billing, their customer service reps are dicks and/or retarded , and **** comcast in general

 

[Woof]

OMG - Chucklenut and I agree on something.

 

[Dirty J]

I've been a Comcast cable/internet user since 2005.

Both services have been great for me... I just grew weary of price hikes on the cable side year after year.

Cut the cable in January and haven't looked back. Previous cable only bill was $120+ a month for a couple of HD DVR boxes and outlets.

Currently use Netflix ($8), Hulu ($10) and Sling TV ($20) in the place of Xfinity TV services and save myself over $80/mo. and I'm never lacking for entertainment.


The internet service cannot be beat. Have been using my own supplied modem for 5+ years without an issue and have 40-50mbps speed for $50 a month. I can count downtime in minutes over the last decade of use.