Taurus must be going out of business.
So you keep saying.
Over.
...and over.
...and over.
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
Taurus must be going out of business.
Does your tracking number show it arriving?Pistol is not my EDC. I’m not trying to rush Taurus. The only reason that I have been calling and emailing Taurus is because the online status has still been showing “waiting for firearm to arrive” and I want to make sure the pistol hasn’t been lost or stolen before going into the repair que. It doesn’t take a gunsmith to open the mail and key in the serial numbers. If Taurus can’t open the mail and key in the serial numbers or answer the phone or reply to emails then Taurus must be going out of business.
"objection your honor, hearsay evidence is inadmissable!"mcdougmd said:Local gunsmith told me today he has Taurus parts on order for
2 months and they won’t answer the phone so he can follow up.
While their quality control and customer service could certainly be improved, maybe they are not going out of business. Maybe they are just covered up with moving and training people. I'm sure the move has caused a back log on top of a system with room for improvement.Taurus signed for it last Wednesday. I just keyed the serial number into the Taurus system again; now it’s showing up as “Firearm Arrived”; so they must have “arrived” it into their system this afternoon.
SW might of had a disgruntled employee, or a bad employee that evaluated your firearm. Smith has a good CS track record. Taurus has a horrible reputation for customer service and a horrible reputation for the quality of the products they produce.Let me tell you a little story about S&W. Years ago I had trouble with a Model 39-2 extracting a spent cartridge. I contacted them, sent it to them for repair. Three weeks later they sent a letter stating that they could not repair it and was sending it back to me.
Upon it's return to me, I was telling a friend of mine about this issue and he says " Let me take a look at it." He had taken a home study course on gunsmithing and I thought " What have I got to lose?"
Three days later he called me to tell me it was repaired. Dirt/grime/ crap under the backside of the extractor.
So, SMITH & WESSON couldn't repair something like this, but a guy that took a home study course in Gunsmithing can figure it out????
Tell ME about S&W...
Personally, I'll take a Taurus any day!!!