The issue is whether or not to use it for a $2500 repair. I have a $500 deductible plus they said they're going to raise my rate. If it was a $5000 repair, I would use it for sure. Plus, if I'm not mistaken, you HAVE to have uninsured motorist when you have Full Coverage? I don't believe I have the option of opting out?
If they raise their rates, drop them like a hot potato. You owe them nothing.
Would you continue to do business with any other business that continuously screwed you over?