Need help with computer that freezes up.

[DMGun]

Hello ODT maybe one of you can assist.

I have a Dell Latitude D430 computer that freezes up at times. I only use this computer to look at the ODT and other web sites, so the only time I have seen this happen is while I am scrolling up or down a page.

I have used Internet Explorer 11, Google Chrome Version 32 and Firefox 26 and it happens in all of the browsers. The screen just stops and nothing will move. I can't run task manager or anything. I hit CNRTL-ALT-DELETE and get nothing. I have to hold in the power button to force a reboot.

I have CCleaner and run it regularly. I do not see any anti-virus installed (I just bought this off of Craigslist a while back = boo).

Computer specs...
Intel Core 2 CPU U7600 @ 1.2ghz,
2.00GB Ram (1.0 GBRam usable),
32 bit operating system,
74GB Hard drive with 57.2 GB Free

THANKS

 

[linebacker]

Try a system restore to an earlier date, at least 30 days.

 

[Lockout]

Try a system restore to an earlier date, at least 30 days.

Bingo

 

[Barton72]

Not hard to use, but if you have little knowledge about computers proceed with caution. I'm not responsible for any damage you may cause!

http://www.bleepingcomputer.com/download/combofix/

 

[sparked1]

The good thing is, it can only be 269 different things so if a restore doesn't work, only 268 to go.

Seriously, the restore is good to try. If I had to take a wild guess, I would say it probably has to do with your Java if it's happening with all browsers. Try updating your java version in the control panel, or an uninstall/reinstall. You can also try to run Internet Explorer with no "Add ons" and see if it still occurs.

 

[dougiemac]

sounds like a potential video driver issue.

 

[righter13]

Have you tried letting it sit at room temp? Maybe that would unfreeze it.....

But it yeah I'd get more ram.

 

[obiwan]

Good chance you need more RAM; browsers are sucking up ram like crazy these days. I would reboot, open your task manager to the "performance" tab, and start surfing and watch your memory drop. Also check the "processes" tab to see if any weird stuff is running.

I've noticed that Explorer 11 would use RAM but not release it even after you x out of the program, so I'm using Chrome now.

 

[albatros43]

No offense, but it sounds like you need a new computer. 2 GB of RAM is pretty low.

 

[righter13]

No offense, but it sounds like you need a new computer. 2 GB of RAM is pretty low.

And Intel doesn't make a 2 anymore. Only 3,5,7. The ROM is low as well. Unless you're using a net book.