They did that to us once with some frozen food we ordered. Needless to say it wasn’t frozen when it finally got to us.
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If I know ahead of time that my goods will be shipped FedEx I will cancel my order and go somewhere else. Recently I had an order that took long enough to begin with. THEN they gave me a ****ing DHL tracking number! WTF!? Is DHL still a thing? I ain't seen one of their trucks since around 05. So I canceled my subscription.