I've been a member right at 30 years. …I don't know about a hoochee Gucci though.
It used to be the only place(semi local to me) to find decent equipment .. and i have returned items there with no problem(one was a rei brand bag the zipper failed on and over a year old)
I do hate the direction they've taken about inclusion blah blah blah. Its not just them though, SGS, Coke, Cox media you can go on and on. Now that the world wide web is out there its easier to find good stuff and fair prices. Still i go once a year and load up on crappy mountainhouse food and isobutane canisters.
Maybe printout the online ticket and email someone at corp customer service.? It being a new item and defective they should honor the manufacture of it, regardless of being a member or not.
It used to be the only place(semi local to me) to find decent equipment .. and i have returned items there with no problem(one was a rei brand bag the zipper failed on and over a year old)
I do hate the direction they've taken about inclusion blah blah blah. Its not just them though, SGS, Coke, Cox media you can go on and on. Now that the world wide web is out there its easier to find good stuff and fair prices. Still i go once a year and load up on crappy mountainhouse food and isobutane canisters.
Maybe printout the online ticket and email someone at corp customer service.? It being a new item and defective they should honor the manufacture of it, regardless of being a member or not.