Southeast Toyota finance is a shyt finance company

[Bypass]

I requested a payoff on the 25th of last month for my truck because I was refinancing through USAA. USAA mailed SETF the full payoff on the 26th overnight by Fed Ex and shows it was received by SETF the 27th. BUT SETF still hasn't credited the payoff to my account. I went ahead and OVERPAID this months payment just so I wouldn't get a late fee and they SETF hasn't credited that payment to my account either even though their website says payments posted online will be credited the same day.

I called SETF on friday the 5th and they said they hadn't received the USAA payoff yet even though USAA has record of them receiving it. SETF is a shyt finance company.

Finance with someone else.

I read SETFs reviews this week and they are horrid. They have a history of screwing over customers.

 

[WinstonSmith]

It's a finance company.

 

[Wheeler]

Handle it by email, not the phone. Keep records.

 

[Chatsworth]

I went ahead and OVERPAID this months payment just so I wouldn't get a late fee

I guess I don't really understand this ?
I'm not sending anyone "extra"..when the payoff is made if I still owe a balance, they can bill me or if its a credit send me a check.

 

[whiskerz]

Trust me when I tell you Wells Fargo is much worse. I have not been a Wells Fargo customer for 8 years and they still owe me money. The worse thing to ever happen to you will be Wells Fargo buying your mortgage.

 

[moosensquirrel]

it is a shame: I have had 2 Land Cruisers, 2 4-Runners, and a 4wd pick-up, all bought new (in cash) since 1970 and not once have I been left broke-down on the side of the road. My Mercedes diesel and f250 diesel had to be towed 3x-4x each in less than 10 years.

 

[gamadmex4502]

Good luck on getting your money refunded in a timely manner if their failure to accept money owed to them is any indication.

 

[potenza]

Jim Moran , his family owns anything Toyota in the southeast. They take something on every vehicle sold , own the leasing company and your favorite finance company. Good luck, like someone said, it’s a finance company.

 

[DirtySouth]

Why anyone uses a dealerships financing options is beyond me. Any dealers financing options whether it be vehicles, furniture, or appliances is going to be shady.

 

[Sneakypete]

It can take up 30 days for the transaction to be completed. I recently traded in the German for a Japanese. NFCU gave a 7 day , Carmax wanted something close. It all worked in the end. I doubt anything nefarious is going on, it takes a little longer due to the F**king Chinese