Eforms coming in December

[fuelman1]

Email from ATF today. What a shock, they're having issues.

​

​ Dear eForms Users, At this time, we find it necessary to make everyone aware of some problems many of you are experiencing with ATF’s shift of all licensing applications to cloud services to include the eForms application. We are working on all reported issues around the clock to ensure they are fixed as quickly as possible. The failing infrastructure of the original legacy eForms system required us to move to this new environment as expeditiously as possible. We are sorry that you have been experiencing problems as a result. There will be continuous fine tuning to ensure all applications are working in sync. Unfortunately, anomalies still exist with registration, login, and other areas in the application, and we are triaging those issues in real time. The development team is actively working to improve your ability to access your accounts and to perform all functions in eForms quickly and reliably. Despite internal and industry testing these anomalies have still surfaced after launch. You should be seeing significant improvements in the coming hours and days. Once basic performance is stabilized beyond an acceptable level, we have several planned tasks to add and improve features over the coming months. We apologize for any current problems that you are experiencing and are taking them very seriously. This new eForms is built to evolve rapidly and continuously. ATF has the support team in place to keep pushing improvements until eForms smoothly delivers the services needed by all users. Mason B. McDaniel Chief Technology Officer Bureau of Alcohol, Tobacco, Firearms, & Explosives (ATF)

 

[alleycat]

I still haven’t’t been able to get on the new system

 

[AK74U]

Glad I haven't tried yet.

 

[FreedomUSMC]

Email from ATF today. What a shock, they're having issues.

​

​ Dear eForms Users, At this time, we find it necessary to make everyone aware of some problems many of you are experiencing with ATF’s shift of all licensing applications to cloud services to include the eForms application. We are working on all reported issues around the clock to ensure they are fixed as quickly as possible. The failing infrastructure of the original legacy eForms system required us to move to this new environment as expeditiously as possible. We are sorry that you have been experiencing problems as a result. There will be continuous fine tuning to ensure all applications are working in sync. Unfortunately, anomalies still exist with registration, login, and other areas in the application, and we are triaging those issues in real time. The development team is actively working to improve your ability to access your accounts and to perform all functions in eForms quickly and reliably. Despite internal and industry testing these anomalies have still surfaced after launch. You should be seeing significant improvements in the coming hours and days. Once basic performance is stabilized beyond an acceptable level, we have several planned tasks to add and improve features over the coming months. We apologize for any current problems that you are experiencing and are taking them very seriously. This new eForms is built to evolve rapidly and continuously. ATF has the support team in place to keep pushing improvements until eForms smoothly delivers the services needed by all users. Mason B. McDaniel Chief Technology Officer Bureau of Alcohol, Tobacco, Firearms, & Explosives (ATF)

They've sent that same email out 4 times in the last 2 weeks. Sounds like they haven't fixed anything and probably won't.

 

[Mr. Booshie]

They've sent that same email out 4 times in the last 2 weeks. Sounds like they haven't fixed anything and probably won't.

They fixed the email system. Now we all know that’s working. That’s a start I guess.

 

[AK74U]

Better than nothing right??

They fixed the email system. Now we all know that’s working. That’s a start I guess.

 

[BigMike]

I sent two emails, separately. Got back two separate identical generic responses identical to the above. I think it's broken.

 

[AK74U]

Their PR team stays employed.

I sent two emails, separately. Got back two separate identical generic responses identical to the above. I think it's broken.

 

[BigMike]

Little update.

 

[AK74U]

Good news.

Little update.